Last updated: October 13, 2026
Foodzoid ("we", "us", or "our") operates the Foodzoid mobile application and the
website foodzoid.in (together, the "Service"). This
Privacy Policy explains what information we collect, how we use it, and the choices you have. By
using the Service, you agree to the practices described here.
1. Information We Collect
Information you provide
- Account details: name, phone number, and email address.
- Delivery details: delivery address, landmarks, and contact number.
- Order details: items ordered, order history, and preferences.
- Payment details: payments are processed by secure third-party payment
gateways. We do not store your full card or UPI credentials on our servers.
Information collected automatically
- Location data: with your permission, we use your device location to show nearby
restaurants and stores and to enable accurate delivery.
- Device & usage data: device type, operating system, app version, and how you
interact with the Service.
- Cookies & analytics: our website uses Google Analytics, Microsoft Clarity, and
Meta Pixel to understand usage and improve the Service.
2. How We Use Your Information
- To create and manage your account.
- To process, deliver, and track your orders.
- To communicate order updates, offers, and support responses.
- To improve our Service, personalize your experience, and prevent fraud.
- To comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal information. We share it only as needed to run the Service:
- Restaurants and stores to prepare your order.
- Delivery partners to deliver your order (name, address, and contact number).
- Payment gateways to process transactions securely.
- Service providers for hosting, analytics, and communications.
- Legal authorities when required by law.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no
method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service,
comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights & Choices
- Access, update, or correct your account information from within the app.
- Request deletion of your account and associated data by contacting us.
- Opt out of promotional messages at any time.
- Control location and notification permissions through your device settings.
7. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal
information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an
updated "Last updated" date.
9. Contact Us
